Technical Assistance


Troubleshooting, Repairs, and Spare Parts

CTS offers 24/7 service and support via our call-in center.  Customers can get advice from a technician to learn what may have caused the problem and get suggestions contact uson how to fix it. If additional CTS support is required, our call-in center can help schedule an on-site CTS service appointment anywhere around the globe!

To Complete our Online RMA form: Click Here 

Features of CTS Service and Support:

  • 24/7 Call-in Center technical support
  • Installation start-up assistance
  • Instrument Recalibration service
  • Instrument / System training
  • On-site equipment repair
  • Leak Standard recalibration
  • Preventive Maintenance programs
  • New and replacement industrial seals
  • Spare parts

With over 35 years’ experience, supporting over 30,000 test applications around the globe, CTS has the technical expertise to repair and restore your system to its optimum performance!

For detail, see our Service brochure.        

For CTS new and replacement seals, Click Here.

For you next project Contact CTS.  Cincinnati Test Systems wants be your partner in Leak Testing.

global customer service and support

24/7 Call-in Center

contact us

CTS knows how important customer service is and we are here to support you with our 24/7 call-in center!  A factory trained technician, knowledgeable about CTS products, will answer your call and provide insight to what may have caused 

the problem and offer suggestions on how to fix it.

  • Technicians have access to the CTS Sales Order Database to quickly become familiar about your system, its design, and service history.
  • Our technicians will help resolve problems, help you order parts, or schedule a CTS service call.