Technical Assistance

Troubleshooting, Repairs, and Spare Parts

CTS offers 24/7 service and support via our call-in center.  Customers can get advice from a technician to learn what may have caused the problem and get suggestions
on how to fix it. If additional CTS support is required, our call-in center can help schedule
an on-site CTS service appointment anywhere around the globe!

Features of CTS Service and Support:

  • CTS Service provides a call-in center that is staffed to assist our customers with 24/7 support.
  • Our call-in center has access to the sales order database to quickly become familiar about your test system and its service history.
  • CTS provides on-line access to Sentinel Instrument user manuals for instruction on operation, programming, and setup instructions.
  • World-wide and regional technical support by highly-trained Service Engineers about CTS products and machines.

To Complete our Online RMA form: Click Here