Service Contracts

In order to assist our customers in keeping their equipment operating economically and at peak performance, we offer preventive maintenance contracts. The frequency of visits is established based on duration of daily operation and work week. Extra non-warranty service visits are provided at a reduced contract rate.

During a typical service contract visit, our service engineer will monitor the operation of the systems in the plant, perform preventive maintenance, determine if other maintenance is required, and perform those other maintenance tasks as time permits. The customer is responsible for providing all parts and consumable items required for the preventive maintenance. The preventive maintenance tasks performed by the service engineer vary depending on the type of equipment.

An example of routine maintenance tasks are listed below:

• Check all lights, push-buttons, switches, etc. for proper operation
• Check mechanical motions for wear and smooth operation
• Check calibration of system and transducers
• Check/calibrate/adjust transducers and pressure switches
• Observe environment for potential causes of machine problems
• Check condition of filters and clean/change if necessary
• Clean valve seats on vent and test valves
• Clean test lines and test fixtures/seals/tooling/chambers
• Clean and adjust regulators
• Clean/adjust mass spectrometer (if utilized on test system)
• Replace filament and collector and clean tube annually

If you need service please fill out and submit the following form:
Note: Please enter in all applicable data.

*Please note that Leak Standards and Flow Sensors cannot be certified onsite at your facility. They must be sent to the Standards Lab at Cincinnati Test Systems, Inc. 513-202-5163.

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